I am a fan of technology (this should be obvious by now), but the one technology that I despise is complex phone menus that always lead to a dead end when I just want a bit of help from a human. I am pretty certain that I am not alone in my frustration with phone menus and now I have proof.
I have recently discovered a great new site for when you need to make a phone call to a “customer service” line and dread weaving your way through the prompts to find a human voice that can provide help. Check out http://gethuman.com for a database of customer service numbers and instructions on how to defeat the menu of prompts to get directly to a human! The database is here:
http://www.gethuman.com/us/
I-800 customer lines are listed and then tips on how to defeat the menus are given! Here is a sample entry:
Pep Boys
F (note: this is the grade it was given... they failed)
800‑737‑2697
Press 33; at prompt press 1; hold through prompts for representative.
I will be adding this to the Fantastic Freebies roadshow!