Princeton Public Library
Community Resource File

Better Business Bureau of New Jersey, Inc. (CRF ID #139)

ALTERNATE NAME
BBB

ADDRESS
1700 Whitehorse Hamilton Square Rd.
Suite D-5
Trenton, NJ 08690

PHONE
609-588-0808

FAX
609-588-0546

URL
http://www.trenton.bbb.org

ADMINISTRATOR
Elizabeth Merkel, President

CONTACT PERSON
Melissa Companick, Associate Director

HOURS
MON-FRI: 9:00 AM - 5:00 PM - Office Hours
MON-FRI: 9:00 AM - 4:30 PM - Telephone Hours

DESCRIPTION
A non-profit organization which helps consumers become better informed on the market place by issuing reports to consumers requesting information on particular firms, handling consumer complaints, offering binding arbitration between consumers and businesses, reviewing advertising for truth and accuracy, and providing information on charitable solicitations. Service area includes the entire state of New Jersey

SERVICES
Complaint handling/investigation - Area businesses
Mediation/arbitration - Consumers and area businesses
Public education/information
Reliability reporting

FOREIGN LANGUAGES
Spanish

PUBLICATIONS
Newsletter published 10 times per year
Consumer Resource Guide published annually

FOUNDED
1966

SUBJECT
CONSUMER SERVICES
BUSINESS SERVICES

DATE MODIFIED
05-30-06